Failure Is Not An Option (or My Hero, Princess Lasertron)

Happy 2011!

I was originally intending to post about Robot In Bloom's news for the new year, when I read this excellent post by one of my design and business heroes, Princess Lasertron (aka - Megan Hunt).




I'll admit, I wasn't brave enough to write about this failure when it happened, but Megan's blog post made me realize that I should share my negatives, especially if they turn into positives!

For those who don't wish to read the entire post (thought you really should), here are a few excerpts to give you the gist of her "failure" story...

I can’t stand mistakes, I can’t tolerate them, but I believe that anyone who claims they don’t make mistakes is not cut out to own a business. The challenge is to be quick to recognize your mistakes, acknowledge them, and find creative ways to correct them.

...

Over 70 hours of painstaking custom work–for brides, no less–lost in the mail and never delivered ... The right thing to do is refund their money for the flowers they never got to use and enjoy, and it hurts me a lot. It’s the first time I’ve ever had this happen, and what makes it most frustrating is that it was completely out of my hands.

...

There is a lesson here and I hate that I had to learn it the hard way. I hate it. I am still sick about it. But the best thing to do is to talk about it transparently and show how mistakes and accidents can happen in any business, and show compassion for the customers who are hurt by the errors.

After reading that Megan - craft business goddess - has problems occasionally, AND was brave enough to write about them, I just had to comment. Usually I just admire her work from afar, but this time I left this comment and I wanted to also share it with my readers:

A similar thing happened to me recently and it truly broke my heart. I create paper flower bouquets for “offbeat” brides and I have the same issues as you – once the package leaves my hands, it’s up to the USPS, etc. to make sure it gets there safely. For one of my brides, her shipment of 80 Oriental poppies showed up with about 40 of them squished beyond repair.

I panicked when I heard the news, but I was really proud of my initial reaction… Immediately, I knew I had to remake and ship the flowers because that’s what’s important to me. Yes, there’s too much expectation of “perfection” on wedding days, but it’s my personal goal to make sure each of my customers gets exactly what they were expecting whether it was my error or not.

It was really cool to find out that, in a crisis, I practice what I preach and that my heart is in my business for the right reasons!

So, yeah... Sometimes you surprise yourself in a crisis, but I think it's an even better feeling when you're NOT surprised at your reaction!

Have you ever had a business take really good care of you? Have you ever had really crummy service? Tell me about it below! I'd like to learn from others' mistakes and make sure it never happens to my brides!

My First Offbeat Bride! (or Pam's Chic Paper Flowers)

I'm very pleased to announce that I have completed my first wedding order for an official Offbeat Bride!

A number of people have contacted me since the Robot In Bloom ad came out on Offbeat Bride, but Pam's is the first complete order! Whee!





The bridesmaids will be wearing grey and the whole feel is classic minimalism, so Pam asked for 80 individual Oriental Poppies in black and white. I usually use tissue for the poppies, but I opted for parchment to make them a tad more substantial - and I liked how natural light passes through them in person.

Owwwwww... (or Owwwww!)

In case you haven't seen on Facebook, I've been stricken with an infection in my arm that makes it incredibly painful to move it. So, if you have contacted me by email in the last few days and I haven't gotten back to you, that's why. I am returning emails as fast as possible, so yours should come soon!

In the meantime, here are some more pictures of paper flower pieces I will be showing off at The Dallas Flea this Saturday!















These are daisies and abstract flowers made from my Ikea catalogue!


























These can be worn in the hair or as a brooch.


See you at the Flea!

Robot In Bloom Paper Flower Jewelry Debuts Today! (or I Finally Updated My Etsy Shop...)

In a minor flurry of activity, I updated my Etsy shop today to include a few pieces of paper flower jewelry I've been working on...

Enough talk.
Pics or it didn't happen!



Trendy Pink Paper Flower Ring




Ivory Gardenia Ring




Pretty Pink Paper Flower Ring




Orchid-Colored Paper Rose Ring




Lime Green Paper Poof Dangly Earrings

Facebook Fans Giveaway #2 (or The 222 Giveaway!)

Hello, robot minions!

Currently, the Robot In Bloom Facebook Page has 175 fans, and I've decided it's high time for another giveaway!



Photo by Monkey Tree Photography


This time, once we reach 222 "likes" (formerly known as "fans") on the Facebook page, I will choose one fan at random (using a random number generator) to receive a bouquet of three hand-painted parchment roses (example pictured above) and at least five tissue carnations (example pictured below) in any color or color combination you choose!


Photo by me.

(I promise at least five carnations, but possibly more if I find that my artistic muses demand more than five that day!)


Just like the first time, there is no deadline and I'll draw the winner's name as soon as the page reaches 222 fans, and I'll post the results on the page and in the blog. And, again like last time, I shall remove myself and my sister from the list of 222, as well as the winner of the first giveaway, Erica Clements. (So I'll really be drawing from a pool of 219.)

Super easy, eh?

So, keep recommending Robot In Bloom to your friends and keep checking back to see if you've won!

Artisan Market Wrap-Up, Part 2 (or Different Awesome People, Same Awesome Day!)

OMG, how good does that look??
Well, once I saw the adorable packaging and sampled it, I just HAD to have a bottle of Te House of Tea chai for myself. The flavor is very complex, yet light, and it has an extra little punch of spice at the end that keeps you coming back for another cup!



Te House of Tea was started by Connie and Alyson who wanted to create a community space in Houston that provides organic and fair-trade teas, delicious food, and local entertainment. Josh and I can't wait to visit!


At the next booth was the adorable and talented Rosa Yoo.



Rosa creates all types of cakes for all types of occasions...



Obviously this gal knows what she's doing visually, but she's also an excellent baker! I tried a sample of her red velvet cake and it was, hands-down, the tastiest red velvet cake I've ever had.



Not only does she make cakes, but she also makes empanadas, docinhos (a Brazilian sweet), and even taught me the word "fuxico" - which are little decorative scraps of fabric that American's sometimes call "yo-yos". (I was wearing an applique I made that day. You can see it toward the end of this post.)


My neighbors across the way were definite craft mavens...
What Texas craft event would be complete without girly cowboy hats?



Nakoa Holder of Nakoa's makes the cutest, funkiest hats and jewelry!



I think what I like best about her work, other than the explosions of color, is the sheer size of some of the pieces. I'm a gal who likes her jewelry chunky and bright, and so does Nakoa!




Her craft booth neighbor and friend was Stephanie Brennan of Maddy Lou's.



Stephanie creates all sorts of adorable things, like these amazing flower bows for girls!



She also had some beautiful flower fascinator headbands that would be perfect for a spunky vintage wedding - or for daily wear for a gal like myself. (Yet another item I had to tear myself away from!)

I'm hoping that Stephanie and I can collaborate and make some really unique flower pieces once I figure out how to make my flowers wearable.



Now, last but absolutely not least, I got to visit with the women of the day: Sheny and the awesome team at VIDA!



The Artisan Market was held on Sheny's property in the gorgeous, tree-lined West University area of Houston.



Sheny is yet another accomplished jewelry artist who not only creates her own designs, but she also can up-cycle old pieces and make them new again!




Her shop carries her work as well as work from other artists - even her own daughter! Lucia is the multi-talented artist of bLuGrn Design. She does everything from jewelry to graphic design, and currently has an awesome line of Alice In Wonderland inspired jewelry that I just adore!



Finally, it was time for a photo-op with Brenda and Carmen of VIDA Events and Marketing.





The ladies are total sweethearts and I really look forward to participating in the Artisan Market again, and other events they have cooking around town!

(PS - Sorry, ladies. I tried my best to edit the heck out of us so that we didn't look all shiny and tired from being in the 94 degree heat all day! :)
PPS - Did everyone else notice my fuxico??)

A great day, indeed!

Artisan Market Wrap-Up, Pt. 1 (or Awesome People, Awesome Day!)

I learned two important facts at the Artisan Market on Saturday:
1) There are some really talented, creative, friendly people in Houston!
2) It's very dangerous to let me attend a craft fair because I'll want to spend all my profits on others' handiwork!

As for the day's specifics, let's start with me, shall we?



The day started out with quite a bang.
As I was setting up my booth, a lovely woman named Helen happened to jog by and bought all my tissue poofs and half my "wacky" flowers! She rode home with the flowers nestled inside her bicycle basket. Tres jolie!

After we finished setting up, to prime the pump (as it were) Josh and I added a few fake addresses to the mailing list sign-up sheet. See if you can guess who they were for... (Leave a comment if you think you know!)





I soon decided to wander around and look at my fellow artisans' wares.
The first place I stopped was Crossroad Creations by Kelley.
Robin Kelley and her husband work together to create crosses out of stone, wood, and metal.



Many of their pieces include chips of amethyst, turquoise, and other gemstones to give the rough-hewn stone pieces a bit of sparkle.
Humble, yet special... I love it!




Next up was the lovely Ana Maria Sanchez of Amaria. She creates luxurious, feminine jewelery that would be just perfect for any bride! Obviously, they'd be lovely for anyone, but I think brides could particularly benefit from her talent.



Many of my favorite pieces were her pearl ones.



Check out her Etsy shop for more examples of her finery!





Arlinda Smith of Quilt Addiction does superior quilt work, but there was one quilt that I really had to tear myself away from:



Not only is the color combo right up my alley, she also told me that the fabrics were recovered from Galveston Island after Hurricane Ike. How cool is that??

I also really liked her fabric bowls...







Right in front of Arlinda's display was Matt Slimmer, metal artist.



He doesn't just do small stainless steel sculptures like the ones at the Artisan Market...



He's also an accomplished Art Car artist! If you don't know, art cars are kind of a big deal here in Houston and there's an annual parade for the local artists to show off their creations.



Matt made the "Toybota" car/boat featured in the Readers' Digest article referenced on this site.



My booth neighbor was the adorable Mandy Welch of Help Me Pledge.



Mandy's business offers a really unique way to help fundraise for charities...



Help Me Pledgewill come and set up a booth at your charity's fundraising event and will donate 50% of the day's profits to the charity - with no cost to you!

A creative gal with a creative business idea!



Okay, that's probably enough for today...
I'll post the rest tomorrow. Tomorrow will have more excellent jewelry, excellent edibles, and one picture of me looking mega-funky after a long day in the heat.

Stay tuned!